Frequently asked questions

Everything you need to know about Ovaide, how it works, how we search, and how to get help.

Ovaide is a restaurant reservation concierge. Tell us where and when you want to eat, and we search the restaurant’s website, relevant reservation platforms and, when needed, call the restaurant directly to secure your table.
A reservation platform only shows tables within its own network. Ovaide checks multiple platforms, the restaurant’s own booking system and can call directly when no table is available online. One request, every relevant route checked.
We check restaurant websites and the relevant reservation platforms for your request. If no online table is available, we can contact the restaurant directly on your behalf.
No. Ovaide is an independent concierge service. We use publicly available booking channels and contact restaurants on your behalf; we are not affiliated with a specific restaurant or platform.
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